Privacy Policy

  1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

CAMPLUS IBERICA, S.L.U.

B-87976726

Calle Julián Hernández, 12, B-3º – 28043 – Madrid

info@camplus.es

  1. FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

1. For the development, fulfillment and execution of the contract of sale or provision of services that you have contracted with us.

CAMPLUS IBÉRICA, S.L.U. processes the information provided by the interested parties in order to manage the business relationship that unites us, in all areas, from the execution of the contract of sale, provision of services and / or hosting and everything that goes with it, to maintaining contact and sending commercial communications electronically.

2. To respond to requests or requests for information made through the Contact Us channels.

a) As a contact person to maintain relations with the legal entity or organization in which you provide your services.

b) As an interested party who has contacted us with a query or request for information, in order to be able to assist you.

c) As a contact person to maintain direct relations.

3. For the sending of commercial communications

The sending of commercial communications, including by e-mail and other equivalent means of electronic communication, about our products and services, as well as information about events and happenings, in the event that your authorization has been requested and granted.

4. Video surveillance of our facilities.

CAMPLUS IBÉRICA, S.L.U. processes your data for the purpose of video surveillance of our facilities.

  1. AUTOMATED DECISIONS, PROFILING AND APPLIED LOGIC

CAMPLUS IBERICA, S.L.U. will NOT make automated decisions.

  1. WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA?

1. For the development, fulfillment and execution of the contract of sale or provision of services that you have contracted with us.

The legal basis for the processing of your data is the execution of a sales, service and/or hosting contract to which you are a party.

The treatment to send you commercial communications by e-mail or other means of electronic communication will be carried out under the protection of art. 21.2 of Law 34/2002 of services of the information society and electronic commerce that allows us to send you similar commercial communications or that are related to the product or service originally purchased, as long as you do not express your opposition to such shipments.

2. To respond to requests or requests for information made through the Contact Us channels.

a) In the case of a contact person to maintain relations with the legal entity or organization in which you provide your services, it is the satisfaction of the legitimate interest of the responsible, in accordance with the provisions of art. 6.1.f of the RGPD.

b) In case of interested party contacted us, the legal basis is to obtain your consent.

c) In case of contact person to maintain relations directly, it is the satisfaction of the legitimate interest of the responsible, in accordance with the provisions of art. 6.1.f of the RGPD.

3. For the sending of commercial communications

The legal basis for the processing of your data is to obtain your consent.

4. Video surveillance of our facilities.

The legal basis for the processing of your data is the obtaining of your consent, as soon as you have accessed our premises and facilities after having seen the informative sign about the realization of video surveillance processing.

  1. HOW LONG WILL WE KEEP YOUR DATA?

1. For the development, fulfillment and execution of the contract of sale or provision of services that you have contracted with us.

The personal data provided will be retained for as long as our business relationship is maintained and for up to five years from the last sale or completion of service.

2. To respond to requests or requests for information made through the Contact Us channels.

a) In the case of a contact person to maintain relations with the legal entity or organization in which you provide your services, will be retained for as long as our relationship with such legal entity or organization is maintained, and subject to the legal deadlines for legal liabilities that may arise from the relationship with the legal entity or organization.

b) In case the interested party contacts us, up to 6 months after responding to your request, in case there are subsequent communications from you in reference to such consultation or request for information.

c) In the case of a contact person to maintain relations directly, they will be kept for as long as the relationship is maintained and subject to the legal retention periods.

3. For the sending of commercial communications

We will keep your data as long as you do not express your opposition to continue receiving our communications.

4. Video surveillance of our facilities.

The data will be kept for a maximum of 30 days, except for communication to Security Forces and Bodies, and/or Courts and Tribunals.

  1. TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

1. For the development, fulfillment and execution of the contract of sale or provision of services that you have contracted with us.

The data will be communicated to the following recipients:

– Tax Administration, in order to comply with legal obligations (legal requirement).

– Banks, savings banks and rural banks, in order to issue the corresponding receipts (contractual requirement).

– Third parties determined by legal obligation.

2. To respond to requests or requests for information made through the Contact Us channels.

No data will be transferred to third parties, unless legally required.

3. For the sending of commercial communications

No data will be transferred to third parties, unless legally required.

4. Video surveillance of our facilities.

No data will be transferred to third parties, unless legally required.

Likewise, CAMPLUS IBÉRICA, S.L.U. will have the collaboration of third party service providers that in each case we may have contracted and that, for the provision of such service, it may be necessary that they have access to your personal data, but that will treat them with all the legal guarantees required following our instructions and after signing a data protection contract in which we require, among others, to treat the data exclusively for the agreed purposes, apply appropriate technical and organizational measures, and delete and return the data at the end of the service.

CAMPLUS IBÉRICA, S.L.U. follows strict criteria for the selection of third party service providers in order to comply with our data protection obligations.

  1. WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

Any person has the right to obtain confirmation as to whether or not CAMPLUS IBÉRICA, S.L.U. is processing personal data concerning him/her.

It also has:

Right to request access to your personal data.

Right to request rectification

Right to request deletion.

The right to request the limitation of their treatment.

Right to object to the processing.

Right to data portability.

Right to withdraw the consent given.

Right to information

Right to object to being the subject of automated individual decisions

To exercise your rights, please send a letter attaching a copy of your ID card to:

CAMPLUS IBÉRICA, S.L.U.

Exercising data protection rights

12 Julián Hernández Street, B-3º.

28043 – MADRID

or send an e-mail to: info@camplus.es

We also inform you that you may contact the Spanish Data Protection Agency (www.aepd.es) to obtain additional information or to file a complaint, for example, if you have not obtained satisfaction in the exercise of your rights.

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